Privacy Policy 777jkl –
Your Data Belongs to You

1 Introduction

This Privacy Policy explains how 777jkl ("we", "Platform", "Company") collects, uses, discloses, and protects your personal information when you use our website, mobile app, and the services we offer.

We understand that entrusting your personal data to any online platform is a significant decision. That's why we take every aspect of your privacy protection seriously — from how data is collected to how it is stored and, when necessary, deleted. Privacy isn't just about compliance — it's part of how we respect every player who chooses 777jkl.

By using our platform, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to request deletion of your data.

2 Data We Collect

777jkl only collects data that is strictly necessary to provide you with a safe, efficient, and reliable service. The types of data we collect are as follows:

Data You Provide Directly

• Registration information: Full name, email address, phone number, date of birth, and password (stored in hashed form).
• Identity verification documents (KYC): Your ID card, passport, bank statement, or utility bill submitted for account verification purposes.
• Financial information: Bank account details, e-wallet numbers, and payment methods you use for deposits and withdrawals.
• Communications: Live chat records, support emails, and any feedback you provide to us.

Automatically Collected Data

• Technical data: IP address, browser type, operating system, screen resolution, and device information.
• Usage data: Pages visited, time spent on the platform, games played, and general wagering patterns.
• Cookie data: Session cookies, preference cookies, and analytics cookies to enhance user experience.
• Location data: General location information based on IP address to ensure compliance with regional regulations.

3 How We Use Your Data

Every piece of data we collect is used for a clear and lawful purpose. We do not process your data for any purpose other than those stated in this Privacy Policy:

• Verify your identity during registration and the KYC process to ensure the safety of the platform community.
• Process financial transactions — including deposits, withdrawals, and bonus payments — accurately and securely.
• Provide responsive and effective customer support via live chat, email, and other channels.
• Detect and prevent fraudulent activity, money laundering, multi-account use, and other security threats.
• Send important notifications related to your account, transactions, promotions, and platform updates (you may opt out of promotional communications).
• Complying with legal requirements, regulations, and directives from relevant authorities.
• Analyze usage patterns in aggregate (not individually) to improve the platform's design, performance, and overall experience.

4 Data Sharing

777jkl does not sell or rent your personal data to any party. However, in certain circumstances, we may share your data with the following parties — and only to the extent necessary:

• Payment service providers: Transaction information is shared with payment processors, banks, and e-wallet providers as required to complete your transactions.
• KYC service providers: Identity verification documents may be verified through licensed third-party providers bound by strict confidentiality agreements.
• Authorities and regulatory bodies: We may be required to disclose certain data to legal authorities when ordered to do so.
• Internal analytics providers: Anonymous usage data is shared with analytics tools to help us understand how the platform is used overall.

All third parties we work with are bound by data protection agreements that require them to process your data only for purposes we specify, and to maintain security standards equivalent to our own.

5 Data Security

Protecting your data is our technical and operational priority. 777jkl implements multiple layers of security measures to ensure your personal information remains protected at all times:

• Encryption in transit: All communications between your device and our servers are encrypted using TLS 1.3 with 256-bit SSL certificates.
• Encryption of stored data: Sensitive data such as financial information and KYC documents is stored in encrypted form using AES-256 encryption.
• Internal access controls: Access to user data is restricted to staff who genuinely need it, with all access audited and recorded.
• Real-time threat monitoring: Our systems are continuously monitored to detect suspicious activity, intrusion attempts, and security anomalies.
• Regular penetration testing: We conduct regular security testing with independent third parties to identify and address any vulnerabilities.

6 Cookies & Tracking Technologies

Like most online platforms, 777jkl uses cookies and similar tracking technologies to enhance your experience. Here are the types of cookies we use:

• Essential cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
• Preference cookies: Save your settings such as preferred language, display theme, and other configurations for a seamless return experience.
• Analytics cookies: Helps us understand how users interact with the platform in aggregate — no individual personal data is linked to this analytics.
• Performance cookies: Allows us to monitor page load times and identify areas that require technical improvement.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the platform.

7 Your Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:

To exercise any of the above rights, contact our privacy team via live chat or email. We will process your request within 30 days working days from the date of receipt. In complex cases, this period may be extended by up to 60 days with notice to you.

8 Data Retention

777jkl retains your personal data only for as long as it is needed for the stated purposes or as required by law. Our general retention guidelines are as follows:

• Active account data: Retained for as long as your account is active and for a reasonable period following account closure.
• Financial transaction records: Retained for a minimum of 7 years as required by Malaysian financial and anti-money laundering regulations.
• KYC documents: Retained for the period required by the relevant regulatory authority, typically 5 to 7 years after account closure.
• Support communication logs: Retained for 2 years for quality assurance and reference purposes.
• Anonymous analytics data: May be retained indefinitely as it contains no personally identifiable information.

When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it using methods that ensure it cannot be recovered.

9 Cross-Border Data Transfers

In some circumstances, your personal data may be processed or stored on servers located outside Malaysia — for example, when we use cloud services or international KYC providers. When this occurs, we ensure:

• Transfers are only made to countries or entities that provide a level of data protection equivalent to or greater than that of Malaysia.
• Data processing agreements compliant with international standards are signed with all overseas data recipients.
• Sensitive data such as KYC documents is encrypted before any cross-border transfer is carried out.

10 Third-Party Links

The 777jkl platform may contain links or references to third-party services such as payment providers or support platforms. This Privacy Policy applies solely to the 777jkl platform.

We are not responsible for the privacy practices of third-party websites or services. We encourage you to read their respective privacy policies before providing any personal information to them.

11 Policy Amendments

777jkl reserves the right to update or amend this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Every update will include a clearly stated effective date at the top of this document.

For significant changes, we will notify you via an in-platform notification or an email to your registered address. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.

12 Contact Us

If you have any questions, concerns, or complaints regarding how we handle your personal data, please contact our Privacy Officer through the following channels:

• Live Chat: Available 24/7 — the fastest way to get an immediate response.
• Privacy Email: [email protected] (displayed as plain text — not a clickable link)
• FAQ: Visit our FAQ page for answers to frequently asked questions about privacy and account security.

We are committed to responding to all privacy-related inquiries within 5 business days. Formal complaints related to data protection will be handled in accordance with our official complaint management procedure.